Subscription Management
Manage your Optionomics subscription and billing
Two billing surfaces
Your subscription can be billed through one of two channels, depending on where you originally subscribed:
| Where you subscribed | How you manage it |
|---|---|
| Web (optionomics.ai) | Through the secure billing portal on the Subscription page |
| iOS app | Through iOS Settings → Apple ID → Subscriptions (Apple In-App Purchase) |
The web account and the iOS app share the same Optionomics account—the platform reflects whichever subscription is active for you.
Web billing portal
You can manage your Optionomics web subscription, payment methods, invoices, and cancellation through the secure billing portal.
To access these features, simply log into your Optionomics account, navigate to your Subscription settings, and click the “Open Billing Portal” button. All billing changes and sensitive payment data are securely handled by our payment provider.
Change your web plan
- Open Settings → Subscription.
- Choose Change plan or Open Billing Portal.
- Select the new tier and billing interval.
- Review the effective date and any prorated amount shown before confirming.
Plan changes made through the current subscription screen take effect immediately. Moving to a lower tier removes access to features outside that tier, so export anything you need before confirming the change.
Cancel a web subscription
- Open Settings → Subscription.
- Choose Open Billing Portal.
- Select the cancellation option and review the effective date shown by the portal.
- Confirm only after checking when access will end.
The account page and billing portal show the current subscription status. Contact support before cancellation if you need help exporting user-created data.
Apple In-App Purchase (iOS app)
If you subscribed inside the iOS app, your subscription is handled by Apple In-App Purchase—not the web billing portal. Standard Apple rules apply:
- Manage or cancel from iOS Settings → Apple ID → Subscriptions.
- Refunds are handled by Apple, not by Optionomics.
- Restore purchases is available on the subscription screen if you change devices or reinstall.
- Your iOS subscription syncs back to your Optionomics account, so the web platform reflects the same plan automatically.
If you originally subscribed on the web, manage that subscription through the web billing portal—the iOS app will reflect your plan either way.
Apple displays the current In-App Purchase price and renewal terms before you confirm. Web and App Store prices can differ. The same Optionomics account works on the web and iOS, so you do not need two active subscriptions for the same account.
Getting Help
For subscription assistance:
- Email: support@optionomics.ai
- Include account email
- Describe issue clearly
- Include any relevant invoice date or Apple receipt reference, but never send a full payment-card number or API token.
